Euro Class At Eurogrand
- Website: www.eurogrand.com
- Phone: 080-0014-9451
- 6/1 Waterport Place
Eurogrand online casino is another classy casino brand running Playtech software. Log into their site and immediately you feel like you have entered a top class European venue. Eurogrand is the offspring of William Hill, a giant in the bookmaking world. A real departure from the William Hill branding when you visit Eurogrands casino site you can almost smell the leather. The games available are all Playtech and have the expected quality. Gameplay is sublime whether you use the instant play or the download. The only downside as far as the games go is the rather smaller selection than competition. New games are a regular feature however and of course all of the popular huge Playtech progressive jackpots are in the lineup.
An Excelent Bonus Scheme At Eurogrand
The Eurogrand online casino bonus selection is up there at the top of the pile. The welcome bonus is pretty standard at 100% match bonus up to £100. The high roller first deposit it’s a staggering 100% match bonus up to £1000 +25 free spins. The second deposit gets you 60% up to £500. They don’t stop there though if you use certain types of deposit methods you can claim 10-15% bonus for that too. The ‘refer a friend’ bonus is becoming more popular and £50 can be claimed for every new sign up you refer. The catch to this one is the new sign up must deposit £50 and wager it before you get the bonus, which is a little steep. All of the wagering requirements are within the standard x25 area with some as low as x12. The loyalty program is the usual comp points with the higher you go the more you get. The comp point rate is £1 wager = 1 comp point.
Not Everybody Likes Eurogrand Online Casino
A Eurogrand online casino review has to be balanced. So here’s the negative. There is an awful lot of chatter in the player forums and reviews about withdrawing funds. So many people are saying Eurogrand is a scam site. Accounts getting blocked when withdrawals are asked for I.D. being sent but still nothing. Delays in processing and such. The thing is while not denying there may be a problem with some people there is always more negative than positive on these forums. There are a number of check and balances in place with this casino when it comes to playing a straight game. PayPal have their own vetting policy and complaints are investigated resulting in withdrawal of service if found to be dodgy. Regulated by both Gibraltar and the UK Gambling Commission issues such as those complained about in the forums should have been investigated. The UK has one of the most stringent set of rules and regulations in the gambling world, the authorities do prosecute illegal activity and licenses are revoked for infringements. So a lot of the chatter sounds like it is just that, chatter. Some of the sums talked about would make me go to the authorities instead of moaning in a forum.
Another subject complained about is the wagering requirement on bonuses. Now these complaints sound like newbies not understanding the terms before they commit. All bonuses have wagering requirements and all casinos use them. The bottom line is they are marketing tools designed to get you to spend more. It’s a business right? Eurogrand are certainly not the worst when it comes to the play though. They are better than a lot in fact. The bottom line is read all terms and conditions closely and opt out if you don’t like them.
Lots Of Ways To Pay Lots Of Ways To Chat
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Eurogrand casino online has more payment methods available than the vast majority of sites. Just about every single e-wallet, pre-paid card and wire transfer method can be used along with debit/credit cards and all told 40 different deposit methods. Payment information is kept secure with the latest SSL Encryption and strong firewalls. A dozen languages are catered for making the site attractive to many around the world. As the site is run on the Playtech software the site only accepts players from countries where it is fully legal to play. So no US residents are accepted. A little strange as one of the currencies accepted is US$ but there you go. The customer support team can be reached via a 24 hour support line which is free to UK players. You can also contact them via e-mail or there live-chat function. When connected to a support agent they are knowledgeable and will try their best to help. The phone lines can be a bit of a hit or miss affair, as to whether anyone picks up or not so not so good there.
Eurogrand is firmly on the not sure fence. The website is great, the games play really well and there is a mobile version which is also very good. The live casino Eurogrand offer is slick the dealers are very pretty and the selection one of the better ones. The one thing that lets it all down is the number of bad reviews. Now this could just be a lot of sour grapes from bad losers and the internet is full of them. The thing is there seems to be a lot of them. There are many people out there that have had no problems getting there money from Eurogrand. It all boils down to whether you trust them or not.